If you are running the latest version of Property Inspection BOSS (v1.3.0) just navigate to Property Inspection BOSS Help Desk on the main screen and use "Send Diagnostics" and when prompted please describe your problem/question in detail so that we can better answer your question. If it is related to a specific Inspection, please provide the property address so we can fast track your answer

 

If you are running an older version of Property Inspection BOSS navigate to Settings > Support > "Send Diagnostics" and enter the problem/question in detail so that we can better answer your question. If it is related to a specific Inspection, please provide the property address so we can fast track your answer and then hit Send. This will send us some diagnostic information to help us troubleshoot the issue and we will investigate and let you know (This process uses Mail on your iPad so can you ensure Mail has been setup. Further instructions for setting up Mail can be found here).